Frequently asked questions
Most commonly asked questions
Luggage
Checked bagage
Did you forget to book checked baggage when making your flight reservation(s)?
For each passenger aged 2 and over, it is possible to add additional checked baggage. You can do this by logging into your ML Tours account via MY ML Tours. You will need to enter your reservation number and last name. For each flight and for each passenger, you can book baggage. Please make sure you book the baggage for the correct flight, as any changes will be impossible after payment. After payment, you will receive a payment confirmation with a new booking number and a note of the booked checked baggage. Your flight ticket will not be updated to reflect the new checked baggage. The new booking number serves as confirmation of your total checked baggage. You can book up to 9 hours before departure of your flight
Below you will find the conditions for each airline.
Transavia
Please find the fares below for 01.04.2026 - 31.10.2026:
- 15kg -> 45 -50 euro
- 20kg -> 50 - 55 euro
- 25kg -> 55 - 59 euro
- 30kg -> 69 - 72 euro
- 40kg -> 82 - 92 euro
- 50kg -> 105 - 112 euro
The reservation system displays the correct price.
When you book extra kilo's, you only pay the price difference.
If you have not prebooked and paid your hold luggage in advance, you can purchase additional hold luggage at the Airport representative of ML Tours. The rates per one way are higher and as follow:
- 15kg -> 50 - 55 euro
- 20kg -> 65 - 70 euro
- 25kg -> 80 - 90 euro
- 30kg -> 100 - 110 euro
- 40kg -> 130 euro
- 50kg -> 155 euro
You can also buy additional hold luggage at Transavia during check-in, but the rates will be higher than ML Tours charges.
How many pieces of hold luggage can I take with me for my baby?
For your baby (up to 2 years), you may take 1 piece of hold luggage of up to 10 kg. This can be a trolley, pram or folding buggy, for example. The hold luggage must be handed in at the check-in desk at the airport. A folding buggy is hold luggage, but you can take it for convenience as far as the gate. If you would like to take more hold luggage for your baby, you can affordably book extra kilos yourself.
For your baby (up to 2 years), you may take 1 piece of hold luggage of up to 10 kg. This can be a trolley, pram or folding buggy, for example. The hold luggage must be handed in at the check-in desk at the airport. A folding buggy is hold luggage, but you can take it for convenience as far as the gate. If you would like to take more hold luggage for your baby, you can affordably book extra kilos yourself.
You may divide the luggage over several pieces up to a maximum of 5.
- max total weight per person: 50kg
- max weight per piece: 32kg
- max size: 70x60x30 cm
Brussels Airlines
Please find the fare and rules below:
- 23kg = 35 euro
- Max. dimensions 158 cm (l x b x h) incl. handles, wheels and pockets
- Max. total weight: 23 kg per person
We strongly recommend that you stick to the luggage allowance. If the total weight and/or the max. dimension of your hold luggage is exceeded, an excess luggage fee will be charged at the check-in counter.
The costs of excess luggage are:
- Luggage over 23kg till max. 32 kg € 50,- per one way.
- Luggage larger than 158 cm € 50,- per one way.
- If luggage is both too large and too heavy (24kg - 32kg) € 100,- per one way.
If you want to take a second piece of hold luggage, Brussels Airlines will charge:
- Max. weight 23kg € 90,- per one way.
- For extra weight till max. 32kg € 130,- per onway.
- For a suit case bigger than 158 cm € 130,- per one way.
- If the hold luggage is too big and too heavy € 180,- per one way.
It is not possible to book this in advance at ML Tours, you can only arrange this at the airport!
Please be aware that hold luggage can be refused and therefore will not be accepted for the flight!
Please be aware that hold luggage can be refused and therefore will not be accepted for the flight!
Handluggage Transavia
What can I bring as carry-on luggage when flying with Transavia?
Cabin Baggage:
Since 2024, Transavia has implemented a new carry-on baggage policy. Carry-on items are now classified into two categories: cabin baggage and hand baggage.
How much baggage can I bring into the cabin?
Passengers aged 2 and up may bring one piece of hand baggage (such as a small backpack or handbag).
- Maximum hand baggage dimensions: 40 x 30 x 20 cm*
This item can always be taken into the cabin and should be placed under the seat in front of you. Small bags such as a handbag, laptop bag, plastic shopping bag, or camera bag also count as one piece of hand baggage.
You are also allowed to bring an umbrella, walking stick, and one bag of duty-free items on board.
Would you like to bring larger cabin baggage such as a travel bag or trolley?
- Maximum cabin baggage dimensions: 55 x 40 x 25 cm*
Combined with your hand baggage, cabin baggage must weigh a maximum of 10 kg and not exceed the size limit.
You can book this additional cabin baggage yourself through Transavia’s self-service options, depending on availability, from 5 days before departure. You will receive a link to book in the service email that contains the latest flight information. This booking guarantees that you can bring your cabin baggage on board and provides priority boarding.
*Dimensions include wheels and handles.
Can I check in cabin baggage?
It is not possible to drop off cabin baggage at the check-in desk. If you prefer to travel without extra baggage, you can choose to book hold luggage. This allows you to go through security more quickly and keeps your hands free. Just make sure to keep valuables like documents, electronics, batteries, and medications in your hand baggage (40 x 30 x 20 cm), so you have them with you on board.
Gate Baggage Fee
Please measure and weigh your hand and cabin baggage at home to ensure it meets the above requirements. Your baggage will be checked at the airport. If it is too large, too heavy, or if you have too many items, a fee starting at €70 will be charged at the gate, and the baggage will be transported in the hold.
I am traveling with a baby; how much hand baggage can I bring?
A baby under 2 years old does not have an allowance for hand baggage if traveling on your lap. If you would like to bring baby food, a diaper bag, or other baby essentials into the cabin, please include them in your own hand baggage.
You are allowed to bring a foldable stroller up to 10 kg to the gate. The foldable stroller will be checked in at the gate and transported in the hold. The stroller is included in the 10 kg of hold luggage you are allowed to bring for the baby.
I am traveling with a toddler; can I bring a stroller?
In addition to the hand baggage that each passenger aged 2 and older is allowed to bring, you may bring a foldable stroller up to the gate free of charge.
What can or can't I bring in my hand or cabin baggage?
Please refer to Transavia’s information on items allowed in baggage.
Here, you’ll also find the rules for liquids in hand baggage. These rules will be strictly enforced at Rotterdam Airport starting September 1, 2024.
Source: Transavia
Handluggage Brussels Airlines
What hand luggage can I take when flying with Brussels Airlines?
Each passenger aged 2 years and older is allowed to bring 1 piece of hand luggage and 1 personal item:
- Maximum weight: 8 kg combined for both items
- Maximum dimensions for hand luggage: 55 x 40 x 23 cm, including handles and wheels
- Maximum dimensions for personal item: 40 x 10 x 30 cm, including handles and wheels
A handbag, laptop bag, or camera bag qualifies as a personal item
On busy flights, it may happen that hand luggage is taken at the gate and transported in the aircraft hold free of charge. You can collect your luggage at the baggage carousel after your flight.
If your bag needs to go into the hold, you may remove any valuables, documents, electronics, or medication. We recommend placing these items in a separate small bag at home so you can easily keep them with you during the flight.
Please ensure that you or your fellow passengers do not bring more hand luggage items than allowed. Excess hand luggage is not permitted onboard. Hand luggage cannot be combined with your checked baggage allowance.
Cabin luggage can always be checked in free of charge at the check-in desk, provided it meets the size and weight requirements.
How much hand luggage can I bring for my baby?
A baby under the age of 2 who travels on your lap is not entitled to their own hand luggage. If you wish to bring baby food, a diaper bag, or other baby necessities into the cabin, please pack these in your own hand luggage.
You are allowed to bring a foldable stroller up to the gate. It will be collected at the gate and transported in the aircraft hold.
Change and cancel
How can I change my flight?
You can easily change your ticket to a new departure date with us via my mltours. To log in you need your booking number and a surname. Or you call our customer care team during office hours via (+31) 020 722 0 722.
Which changes are possible?
You can change the following things in your booking:
You can change the following things in your booking:
- departure airport
- arrival airport
- departure date
- date of birth (only by phone)
- gender (only by phone)
If you bought a cancellation coverage at ML Tours, you can change the name on the ticket, according to the rules of the cancellation coverage. In all other cases, a name change is not possible.
How much is the change fee?
- Up to 75 hours before the flight time you pay €50 per person per route for administrative costs. In addition, the price difference between the old and the new rate will be charged. If the new rate is lower than the old rate, no refund/reduction will be applied.
- 75 to 27 hours before flight departure you pay €120 per person per route in administrative costs for a change. In addition, the price difference between the old and the new rate will be charged. If your old ticket (incl. baggage) has cost less than the change fee of €120 to be paid, the new change fee will be the same as your old ticket (incl. baggage). If the new rate is lower than the old rate, no refund/reduction will be applied.
- 27 hours before flight departure and on the flight day itself, in the event of a change, the complete new ticket price per person and per route will be charged as administration costs.
If you have already booked luggage, your checked luggage will automatically be added to your new flight in the event of a change at your request, provided it concerns the same airline. If you change to another airline, your purchased luggage will automatically expire and you must, if desired, purchase additional luggage for your new flight.
How do I change a mistake in booking?
Free modification within 24 hours after booking.
Was a mistake made in the booking? No problem. Within 24 hours after the booking is created, it can still be modified free of charge with no change fees. If your departure takes place within 30 hours of the booking, free modification is only possible after evaluation by ML Tours.
You must contact our Customer Service immediately by email after making your booking and request the desired modification. This option is available for new bookings made between 11/12/2025 and 31/03/2026.
If a spelling mistake appears in the booking and is reported later or identified by ML Tours, you will have to pay €50 per person per trip. This also applies if the name is not correct or complete according to the passport details. By “spelling mistake,” we mean a minor typo in the name, gender, or date of birth.
Changes to the itinerary or date are only possible after 24 hours according to the change conditions.
How do I cancel my booking?
You can cancel your flight(s) during working days/office hours from:
-
Monday till Friday from 09.00 AM till 06.00 PM
-
Saturday from 9.00 AM till 5 PM
-
Sunday closed
A cancellation outside these days/hours will be treated on the following working day.
Please note that we do not reimburse the cost of tickets.
If you bought a cancellation coverage at ML Tours, you will receive a part or the entire amount of your paid ticket price depending on the cancellation time. Via this link you can find more details about our cancellation policy.
If you bought a cancellation coverage at ML Tours, you will receive a part or the entire amount of your paid ticket price depending on the cancellation time. Via this link you can find more details about our cancellation policy.
You can contact your private insurance company and see if they will give you a refund.
Cancellation Cover
You can use this beneficial cancellation cover now to change a name!
With this cancellation cover, you will get the option that you will get a compensation (for the greater part) of your transport costs, when an unexpected event happened, whereby your booking needs to be cancelled and/or you want to have the option to change the names in your booking.
With this cancellation cover, you will get the option that you will get a compensation (for the greater part) of your transport costs, when an unexpected event happened, whereby your booking needs to be cancelled and/or you want to have the option to change the names in your booking.
So, book this cancellation coverage now!
What should you do ?
If you make a booking with ML Tours, you book the cancellation coverage at the same time with us. The costs for this cancellation cover are € 10,- administration costs and 7% of your total booking amount.
For example: the amount of your booking will be € 500,-, then the costs for the cancellation cover are:
What should you do ?
If you make a booking with ML Tours, you book the cancellation coverage at the same time with us. The costs for this cancellation cover are € 10,- administration costs and 7% of your total booking amount.
For example: the amount of your booking will be € 500,-, then the costs for the cancellation cover are:
- €10,- administration costs
-
€35,- transport costs (7% of €500,-) +
€45,- in total for the cancellation cover
Which coverage do you receive from us if you have to cancel your booking unexpected or you want to change a name?
- You want to cancel your booking.
- Up to 40 days before departure, you will receive a refund of 100% of the transport costs.
- Up to 14 days before departure, you will receive a refund of 70% of the transport costs.
- Up to 7 days before departure, you will receive a refund of 50% of the transport costs.
- *Attention!! There will be no refund of the transport costs within 7 days before departure.
- You want to change a name/names in your booking or would like to hand down your ticket to someone else (this is only allowed once per name).
- Up to 40 days before departure, you can change a name/names in the booking for free.
- Up to 7 days before departure, you can change a name/names for €50,- per name.
- *Attention!! Within 7 days before departure, there is no possibility to change a name/names.
What are the rules if you book a cancellation cover?
- If you make a booking with ML Tours, you book and pay the cancellation coverage at the same time with us.
- Transport costs means the ticket costs and not the costs that you have paid for the extra services, like; hold luggage or the extra payment costs.
- Only applicable for the entire booking and not only the outbound or inbound flight.
- If you change your tickets and they are more expensive, you must pay this price difference * 7% in order to have cancellation cover again.
- You can send an email to info@mltours.nl or call our Customer Care Team by (+31) 020 722 0 722, if you want tot cancel your booking or change a name/names during working days/office hours:
- A cancellation outside these days and hours will only be processed on the next working day.
I missed my flight / no-show
If you have not used your outbound flight or missed your outbound flight, your return flight will be automatically expire. If you still want to make use of your return flight, please contact our Customer Care Team as soon as possible. In some cases we offer you the possibility to use the return flight for an additional fee of € 100,- per passenger.
Preparation and check-in
(online) incheck
Go the airport on time.
Make sure that you will be 3 hours before departure at the airport. You can check-in at one of the check-in desks of the related airline company. Be sure to keep your E-ticket, passport and other travel documents where you can reach it easily.
Make sure you have checked in and handed in any hold luggage before the check-in desk closes. Keep in mind that there may be long check-in and waiting times at the airport, so please go to the airport on time! Even in case of a delay, you have to be at the airport to check-in based on the original departure time.
Make sure that you will be 3 hours before departure at the airport. You can check-in at one of the check-in desks of the related airline company. Be sure to keep your E-ticket, passport and other travel documents where you can reach it easily.
Make sure you have checked in and handed in any hold luggage before the check-in desk closes. Keep in mind that there may be long check-in and waiting times at the airport, so please go to the airport on time! Even in case of a delay, you have to be at the airport to check-in based on the original departure time.
Online check-in with Transavia
You can check-in online from 30 hours up to 4 hours before departure for the Transavia flights.
After checking in, you can print or download your boarding pass to your smartphone. Please take this with you to the airport.
You can check-in online from 30 hours up to 4 hours before departure for the Transavia flights.
After checking in, you can print or download your boarding pass to your smartphone. Please take this with you to the airport.
Online check-in with Brussels Airways
You can check in online from 24 hours to 4 hours before departure for Brussel Airways flights.
After check-in, you can print or download your boarding pass to your smartphone. Please take it with you to the airport.
For passengers traveling from Morocco, it is not possible to check-in online.
Seat reservation
I have booked a flight. How can I reserve seats?
ML Tours has its own allotment on flights operated by Transavia and Brussels Airlines on behalf of ML Tours. You can view your booking via My ML Tours. Therefore, you will not see your booking on the airline’s website until ML Tours sends the passenger list.
For passengers flying with Transavia
From 5 days before departure, you can access your booking with Transavia and reserve a seat.
One week before departure, you (the main contact person) will receive an email with information about your flight. This email includes a link to My Transavia.
From 30 hours to 4 hours before departure, you can check in online. Once online check-in opens, passengers without a seat reservation will automatically be assigned a seat. During online check-in, you still have the option to change your seat (for a fee), depending on availability.
It is possible that you may not be seated together, especially if you have different booking numbers.
Are you traveling with a child under 12 years old? Then Transavia ensures that you are seated together. However, they cannot guarantee that the entire group will be seated together.
Families traveling with young children can reserve seats up to 72 hours before departure. Families traveling with a baby have limited options. From 72 hours before departure, seats are assigned to families and can no longer be changed.
Passengers who have requested assistance cannot reserve a seat. You will be assigned the most suitable seat.
Likewise, passengers who have reserved a seat cannot request assistance.
To reserve a seat with extra legroom at the emergency exit, passengers must meet the following requirements:
For passengers flying with Brussels Airlines
Do you prefer a window or aisle seat? Or do you want to make sure you can sit together with your friends or family? Secure your preferred seat category in advance and avoid being randomly assigned a seat.
From 28 days before departure, you can access your booking with Brussels Airlines and reserve a seat. You can do this via the following link: seat reservation
From 24 hours before departure, you can check in online via the link above.
One week before departure, you will receive an email with information about your flight, which also includes the link.
During online check-in, seats will be assigned if you have not yet reserved one. You may have the option to change it, sometimes for a fee.
Families traveling with young children can reserve seats up to 24 hours before departure. Families traveling with a baby have limited options.
Enjoy more freedom and stretch your legs. Book an Extra Legroom Seat and enjoy an even more comfortable flight. These seats are located at the emergency exits, which means you must meet the safety requirements for these seats.
Airport or cabin staff will check whether you meet the requirements for emergency exit seating. If not, you may be assigned a different seat.
You must store all hand luggage in the overhead compartments, as no items are allowed under seats at the emergency exit.
If you do not select a seat in advance, Brussels Airlines will assign one to you. If you wish to change your assigned seat, you can do so for a fee during online check-in. At the airport, you can always ask if another available seat can be booked.
Please note:
With a confirmed seat reservation, you have not purchased the right to a specific seat number (e.g. seat 4A). A seat reservation reflects a seat category preference, such as a window or aisle seat. Brussels Airlines reserves the right to change seat assignments at any time, even after boarding, for operational, security, or safety reasons, or due to force majeure. If this happens, Brussels Airlines will make every effort to provide you with a seat with similar characteristics (window/aisle) and adjacent seating where possible.
Airport assistance
How do I register for airport assistance?
Are you not very mobile and do you need help at the airport or boarding the plane? Then you can submit a request for assistance.
This is possible after booking the flight, via the link below. You also indicate what you can or cannot do, so that we can take this into account. final costs on the spot at the airport. We distinguish 3 different forms of immobility:
- You can walk short distances and climb stairs independently (WCHR);
- You can walk short distances but cannot climb stairs independently (WCHS);
- You are completely immobile and you must be lifted into your seat (WCHC), you are not allowed to travel alone. You can only pass this on directly to the airline.
In all cases it is important that you are at the airport at least 2 hours before the departure of the flight.
Unfortunately, it is not possible for passengers traveling with Transavia to request assistance and reserve seats just before departure.
Up to 5 days before departure via the assistance request form:
From 5 days to 48 hours before departure, you must submit your request to the appropriate airline.
-> Transavia
-> Brussels Airlines and send this form to meda@brusselsairlines.com
For departures within 48 hours, you can only contact the hel center of the airline and request the assistence
Passengers that need help on board are not allowed to travel alone and should be accompanied by a personal guide of 16 years and older, booked in the same bookingsnumber,
This is applicable for:
- Passengers completely immobile and who must be lifted into their seat
- Passengers with a mental disability or developmental disorder who are unable to understand or follow safety instructions from the cabin crew;
- Passengers who are visually impaired, blind and/or deaf, whereby they are unable to communicate with the cabin crew or follow the safety instructions;
- Passengers who are unable to eat or drink unassisted;
- Passengers who require assistance with personal hygiene. Consider going to the lavatory;
- Passengers who need to use medical oxygen on board;
- Passengers who require medication or injections.
For complete information per airline, please refer to the following websites:
-> Transavia
I cannot find my reservation at Transavia / Brussels Airlines
ML Tours has its own allocation for flights that Transavia and Brussels Airlines operate on behalf of ML Tours. You can view your reservation via My ML Tours. You will therefore not see your reservation on the airline's website until ML Tours has sent the passenger list.
You can reserve checked baggage through MY ML Tours.
Transavia
From 5 days (120 hours) before departure, you can consult your reservation with Transavia and reserve a seat. You can do this via my Transavia.
You can check in online from 30 hours before departure.
If you check in at the airport, the check-in staff will assign you a seat. This may mean you can't sit together.
Brussels Airlines
From 28 days before departure, you can consult your reservation with Brussels Airlines and reserve a seat. You can do this via the following link: reserve a seat
You can check in online as early as 24 hours before departure. You can do this via the link above.
If you check in at the airport, the check-in staff will assign you a seat. This may mean you can't sit together.
Online check-in is not possible for flights originating from Morocco. You must always go to the check-in counter to present your passport.
Travel documents
Passengers must be in possession of the required travel documents. It is the responsibility of the passengers to have the correct travel documents.
The airline is legally obliged to refuse transport to passengers who do not possess the necessary travel documents for the country of departure and destination.
If a passenger is denied boarding due to not having the required travel documents, the passenger is not entitled to a refund of the ticket price.
Passport
You must have a valid passport. With an expired or damaged document, you will not be able to check in. Check with the consulate of the country you are traveling to or on the website of the Ministry of Foreign Affairs whether you need a passport or a national identity card for your trip. Also check how long it must remain valid. Passengers should note that many countries require the passport to be valid for at least six months after the period of stay.
If children are not accompanied by both parents/guardians, the accompanying adult must have a letter of consent.
Visa
Whether a visa is required depends on your destination, but also on your nationality. Depending on your nationality, it may be mandatory to obtain a visa in advance. Therefore, check this well in advance with the consulate or embassy of the country you are traveling to or on the website of the Ministry of Foreign Affairs. Obtaining a valid visa may take some time. ML Tours therefore advises passengers to apply for a visa as soon as possible after booking the flight.
Your ticket
After booking your tickets, you have received an email with the booking confirmation/flight tickets. You do not need separate tickets. Your passport is sufficient for check-in. Make sure you have your booking confirmation available on your phone in case there are any questions about your booking.
Children
Baggage for a baby
Transavia
How much hand luggage can I bring for my baby?
For a baby up to 2 years old, you are not allowed to bring hand luggage or cabin baggage if the baby travels on your lap. If you would like to bring baby food, a diaper bag, or other items for the baby into the cabin, please place them in your own hand luggage.
How much checked baggage can I bring for my baby?
For your baby (up to 2 years old), you may bring 1 piece of checked baggage up to a maximum of 10 kg. This can be, for example, a trolley, stroller, or foldable buggy. You must check in your baggage at the airport check-in desk. A foldable umbrella buggy is considered checked baggage but may be taken up to the gate for convenience. If you wish to bring more checked baggage for the baby, you must book extra baggage for yourself.
I have a stroller instead of a buggy, can I bring it?
The stroller must be checked in at the check-in desk and will be transported in the hold. If your stroller consists of multiple parts, such as a frame and carrycot, make sure everything is packed together or sealed. This helps prevent damage or loss. Upon arrival, you can collect your stroller at the baggage belt. Tip: bring a baby carrier to comfortably carry your baby to the gate.
Do you have a stroller weighing more than 10 kilos? You may still bring it. The weight will be deducted from the checked baggage allowance you have booked as the accompanying adult.
How much baby food can I bring on board?
You may bring as much liquid (jars) or ready-made baby food (for example Nutrilon) as your baby needs during the flight. You may also bring boiled water to prepare the baby food. Please note: water is considered a liquid, so it must be carried in containers of up to 100 ml.
Children’s trolley, suitcase or bedbox
Are you traveling with a children’s trolley, suitcase, or bedbox? Please check the dimensions carefully. If the suitcase is smaller than 40x30x20 cm (including wheels and handles), it can be taken on board free of charge and placed under the seat in front of you. The same rules apply to bedboxes (ride-on suitcases that convert into a child’s bed). If the suitcase is larger, it will be considered paid cabin baggage.
Brussels Airlines
How much hand luggage can I bring for my baby?
For a baby up to 2 years old, you are not allowed to bring hand luggage if the baby travels on your lap. If you would like to bring baby food, a diaper bag, or other items for the baby into the cabin, please place them in your own hand luggage.
For your baby, you may bring one of the following items: a carrycot, a baby seat, a foldable umbrella buggy, or a stroller.
It is allowed to take a foldable buggy/stroller up to the gate. It will be collected at the gate and transported in the hold.
Strollers and buggies
Foldable buggies and strollers are allowed free of charge. All types of strollers (including baby carriers) must be labeled at check-in. You may use them up to the aircraft door, but during the flight they will be folded and stored. Upon arrival, the stroller will be returned to you at the aircraft door.
Ultra-compact buggies (e.g. Pockit) may be taken on board as part of the free hand luggage allowance. They must be folded so that they are no longer recognizable as a stroller from the gate until you leave the aircraft.
How many pieces of checked baggage can I bring for my baby?
For your baby (up to 2 years old), you may bring 1 piece of checked baggage, such as a stroller, foldable buggy, or Maxi-Cosi/car seat. You must check this in at the airport check-in desk.
It is allowed to take a foldable buggy to the gate, where it will be collected and transported in the hold.
If you wish to bring more checked baggage for the baby, you must book additional baggage for yourself.
Baggage for a child
Transavia
I am traveling with a child, how much hand luggage can I bring?
You may bring 1 piece of hand luggage (40 x 30 x 20 cm), such as a small backpack or handbag. This must always be placed under the seat in front of the child.
I am traveling with a toddler, can I bring a stroller or buggy?
Do you have a child between 2 and 11 years old? You may bring 1 stroller, child carrier, foldable umbrella buggy, or travel buggy per child, with a maximum weight of 10 kg. A foldable umbrella buggy is considered checked baggage, but may be taken to the gate for convenience.
The stroller must be checked in at the check-in desk and will be transported in the hold.
Children’s trolley, suitcase or bedbox
Is your child traveling with a children’s trolley, suitcase, or a bedbox? Please check the dimensions carefully. If the suitcase is smaller than 40x30x20 cm (including wheels and handles), it may be taken on board free of charge and placed under the seat in front of you. The same rules apply to bedboxes (ride-on suitcases that can be converted into a child’s bed on board). If the suitcase is larger, it will be considered paid cabin baggage.
Can I bring a booster seat for a rental car at my destination?
Are you renting a car at your destination? You may want to bring a booster seat for your child. This booster seat may be taken on board as long as it fits within the allowed cabin baggage dimensions (55 x 40 x 25 cm) and has side brackets to secure the belt. The booster seat counts as one piece of cabin baggage. You can book additional cabin baggage for a fee during booking or afterwards via My Transavia.
You may bring a car seat without brackets in your cabin baggage, but you are not allowed to use it on board.
Brussels Airlines
I am traveling with a child, how much hand luggage can I bring?
Children are allowed the same hand luggage allowance as adults. This includes:
1 piece of hand luggage and 1 personal item:
Max. 8 kg combined
Max. dimensions 55 x 40 x 23 cm (including handles and wheels) for hand luggage
Max. dimensions 40 x 10 x 30 cm (including handles and wheels) for the personal item
Strollers and buggies
Foldable buggies and strollers are allowed free of charge. All types of strollers (including baby carriers) must be labeled at check-in. You may use them up to the aircraft door, but during the flight they will be folded and stored. Upon arrival at your final destination, the stroller will be made available to you at the aircraft door.
Bed on board
If you have booked a seat for your child, you may bring a bed/leg rest (e.g. BedBox, Fly Tot, 1st Class Kid Travel Pillow, Plane Pal) on board. Equipment of this type is allowed as long as it is not directly attached to the seat. It may not be used during take-off, taxiing, or landing and must not obstruct other passengers.
Beds that can only be attached to the seat (e.g. Fly LegsUp or FlyeBaby) are not permitted.
Child seats
If you have booked a seat for your child, you may bring your own child seat on board if:
You use an approved child restraint system
You go to our check-in counters for approval
The seat is in perfect condition
You know how to use it on an aircraft
You install it yourself on the aircraft seat
You are not seated in an emergency exit row or the rows directly in front of or behind it
You agree to check in the child seat as checked baggage if it does not meet the requirements
You have requested a life vest for infants from the cabin crew if your child is under 2 years old
Other questions
Affordable parking
Quick Parking Rotterdam
Whether you want to park for a long or short time at Quick Parking Rotterdam Airport, everybody is offered the same service. In addition, the short term parking at Quick Parking Rotterdam is much more cheaper than parking at Rotterdam Airport. For example; it saves you more than half, if you park your car for 2 days and from 3 days you will save more than 40% at Quick Parking Rotterdam Airport compared the Parking at the airport it selves.
Parkos Brussel (Zaventem)
Pets
We advise you to check the website of the related airline company (Transavia or Brussels Airlines) for more information about travelling with your pet.